Shipping and Return Policy

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Shipping

1.1 Shipping Methods

Choose from a range of shipping methods tailored to your needs. During checkout, available options and estimated delivery times, including standard, expedited, and international shipping, will be displayed.

1.2 Shipping Charges

Fee for shipping depends on your chosen method and delivery location. Before confirming your order, you'll see the calculated shipping cost.

1.3 Shipping Address

Ensure accuracy and completeness of your shipping details. We cannot be held responsible for orders sent to incorrect or incomplete addresses.

1.4 Order Processing

Orders are typically processed within 3-4 days from purchase. Upon shipment, you'll receive an email confirmation containing order specifics and tracking details.

1.5 Tracking

Receive a tracking number via email upon shipment, allowing you to monitor delivery progress effectively.

Blue background with prominent text reading 'Return Policy', indicating clarity and focus on outlining the return process.

Returns

2.1 Policy On Returns

We prioritize your satisfaction. Contact our customer support within 10 days of receiving your order to initiate a return. Items must be in original condition, unused, and with all tags and labels intact.

2.2 Return Process

Follow these steps to return an item:

Contact customer support for return authorization.

Securely pack the item in its original packaging.

Include a copy of the packing slip or order confirmation email.

Send the package to the provided return address.

2.3 Return Shipping

Customers are responsible for return shipping costs, except for defective or incorrect items. We recommend using a trackable, insured shipping method for safe return.

2.4 Refunds

Refunds for returned items will be processed within 5 days of receiving the product. Refunds will be issued to the original payment method.

2.5 Exchanges

We do not facilitate direct exchanges. To exchange an item, return the original for a refund and place a new order for the replacement.

3. Contact

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For any inquiries or assistance regarding your return, reach out to our customer support at [email protected]. Your purchase on our website signifies agreement with our shipping and return policy. Review this policy attentively and don't hesitate to contact us for clarifications.

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